Warranty claim

Warranty claim

Fill out and send the warranty claim online easily and conveniently - that's no problem at BvL.

How to proceed step by step:

1. Go to the website of the new guarantee portal: https://atec-halifax.bvl-group.de/

2. Enter your dealer number (= login name).

3. Click "I forgot my password".

4. An e-mail is automatically sent to the e-mail address stored with us, through which you can generate a new, own password.

Information on completing the application and operating the guarantee portal can be found under the "Help" tab in the new system and below in the download area.

Got any questions?