Warranty claim

Fill out and send the warranty claim online easily and conveniently - that's no problem at BvL.

How to proceed step by step:

1. Go to the website of the new guarantee portal: https://atec-halifax.bvl-group.de/

2. Enter your dealer number (= login name).

3. Click "I forgot my password".

4. An e-mail is automatically sent to the e-mail address stored with us, through which you can generate a new, own password.

Information on completing the application and operating the guarantee portal can be found under the "Help" tab in the new system and below in the download area.